Divisional Commissioner Ritu Maheshwari said that Agra is identified with tourism. Tourism is like the lifeline here. The guide is the first person with whom the tourist comes in direct contact. You are the brand ambassador of your country and your city. She said that tourists have more information about your country and city than you. Tourists do research before coming. You improve in both professional and knowledge areas. Change yourself with time. Be aware of technology.
Police Commissioner Dr. Preetinder Singh said in the program that guides are the brand ambassadors of our city, our culture and our country, they represent our country in front of the tourists. If you lack information or your behavior is not good then the tourist forms the impression of our country and city from that. Guides also have to change their behavior to suit today’s tourism scenario.
District Magistrate Bhanu Chandra Goswami said that the training program is the beginning of communication between the guides and the administration. The guide first comes in direct contact with the tourist. What were the experiences of the tourists, where are the shortcomings in the arrangements or need for improvement, the guides should communicate, the administration will pay attention to it. He inspired the guides to improve their knowledge. By giving various quotes from foreign countries, he told the guides about cleanliness, culture and awareness of their country. He should also be conscious of the image of his city and country. Referring to the unfortunate incident of Fatehpur Sikri, the District Magistrate said that in yesterday’s incident the guide played an important role and immediately contacted the tourist’s house and the embassy and cooperated. He talked about holding a meeting with the ASI and Health Department to ensure that such an incident does not happen again. Talking about the problem of snatching in Agra, he said that if any unauthorized person enters, the guides should immediately inform the administration and give suggestions and cooperation in the arrangements.
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